Service Level Agreements
Transparency and Service Level Agreements
Transparency. It’s not always available at other data centers, and it can be difficult to know if service level agreements are being achieved.
But here at FORTRUST, transparency is part of our mission. With our patent pending COLOVIEW® service, you have a 24/7 window into your colocation environment. This client-facing solution provides real-time metrics for power, cooling, relative humidity and other factors related to your data center environment. You can see exactly how many resources you’re using, and how these compare to the SLA.
This level of transparency is rare in the colocation industry. No other data center service provider offers this type of in-depth look for their customers.
FORTRUST is one of the few providers to offer 24/7 transparency into your colocated environment.
COLOCATION SERVICE LEVEL AGREEMENTS AT FORTRUST
When it comes to selecting a data center partner, SLAs are an important factor. Here are our service level agreements.
COLOVIEW: DCIM TECHNOLOGY THAT GIVES YOU VISIBILITY INTO YOUR IT ENVIRONMENT
Data Center Infrastructure Management (DCIM) has become more vital than ever to data center operations. Now that the technology sector as a whole is becoming increasingly user friendly, transparent and hands on, it makes sense for colocation data centers to offer a higher level of insight and transparency into their clients’ individual environments. This white paper examines the benefits of being able to monitor colocation environments as well as the issues that can arise from the lack of visibility.
HOW DO SERVICE PROVIDERS DEFINE AND MEET SLAS?
In the past, colocation customers were often in the dark about their data center environment. It was difficult to get an accurate picture of the conditions and service level agreements being achieved. That has changed, thanks to a revolutionary technology. COLOVIEW® is a DCIM technology that gives our customers real-time visibility into their IT environment