Careers

Current Career Opportunities

FORTRUST team members enjoy working for a focused, dynamic organization that values the contributions of every employee. We hire only the best candidates who match our passion for providing exceptional customer service and share our commitment to providing an unparalleled data center experience for our customers.

How to Apply

Interested applicants should send their resumes to careers@ftdc.com or fax to 720-264-2020 to the attention of the HR Dept. Resumes sent via email should be sent in Microsoft Word format with the name of the position in the Subject line.

DATA CENTER MAINTENANCE SPECIALIST

Job Description

Job Title:  Data Center Maintenance Specialist
Primary work location: FORTRUST Data Center, 4300 Brighton Blvd.
Department: Operations
Reports to:  Critical Systems Supervisor
Number of direct reports:  0

Job Summary

The role of the Data Center Maintenance Specialist is to provide overall support for FORTRUST in providing custodial, minor maintenance, first level monitoring, operation and troubleshooting of equipment and systems, shipping and receiving, and inventory functions as well as other duties and responsibilities assigned by Operations Management.  They must do this in a manner consistent with FORTRUST’s overall objective to provide outstanding customer service to internal and external customers.

Other responsibilities include:

  • Responsibility for the over all cleanliness and up keep of the interior and exterior of the building including controlled areas where housekeeping standards will be extensive. The Data Center Maintenance Specialist will be responsible to assist with routine maintenance and a variety of Data Center, and grounds maintenance tasks, and additionally the operation of equipment to support these tasks.
  • Responsibility for the inventory of stored equipment for various Fortrust departments, and customers. The position will be responsible for ordering and maintaining proper inventory amounts of cleaning supplies, maintenance items, and other consumables as directed by management.

Other Job Requirements

  • Working in a 7×24 environment, call in and responding outside of normal business hours may be required
  • Entry level MS Office Suite
  • Good written and verbal communication skills
  • Good mechanical skills
  • Reliability
  • Attention to detail
  • Willing to learn

Educational/Qualification Requirements

Minimum:

  • GED/HS Diploma

Preferred:

  • Associates in Technical discipline and/or equivalent experience

Work Experience Requirements

Minimum:

  • None
DATA CENTER TECHNICIAN

Job Description

Job Title:  Data Center Technician
Primary work location: FORTRUST Data Center, 4300 Brighton Blvd.
Department:  Data Center
Reports to:  Critical Systems Supervisor
Number of direct reports:  0

Job Summary

This individual will be responsible for the scheduling and completion of all maintenance, corrective and preventive for all facility assets and equipment. Participate in tasks associated with customer provisioning and support.  Additionally, oversee and maintain spare parts and supplies, and inventory functions.

Primary job duties would include ensuring the completion of planned, preventative, and corrective maintenance and repair work by coordination with vendors and internal resources as necessary.  Provide support for the Operations department in customer support; internal and external, shipping and receiving, general custodial and inventory functions as well as other duties and responsibilities assigned by the department.

Other responsibilities include:

  • Maintaining equipment history and testing documentation.
  • Responsibility for the overall cleanliness and up keep of the interior and exterior of the building including controlled areas where housekeeping standards will be extensive. The Technician will be responsible for routine maintenance and a variety of facility, and grounds maintenance tasks, and additionally the operation of equipment to support these tasks.
  • Responsibility for all incoming and outgoing material. The technician will be responsible for accurate inventory of items being received and shipped.
  • Responsibility for the inventory of stored equipment for various FORTRUST departments, and customers. The position will be responsible for ordering and maintaining proper inventory amounts of cleaning supplies, maintenance items, and other consumables.
  • Additional responsibilities to cover building security will be required. Monitoring systems include: security systems, security camera systems and fire alarm systems.

Other Job Requirements

  • Working in a 7×24 environment, call in and responding outside of normal business hours may be required
  • Entry level MS Office Suite
  • Good written and verbal communication skills
  • Excellent mechanical skills and familiarity with industrial maintenance
  • Reliability
  • Attention to detail

Educational/Qualification Requirements

Minimum:

  • GED/HS Diploma

Preferred:

  • Associates in Technical discipline and/or equivalent experience

Work Experience Requirements

Minimum:

  • 3 years maintenance experience in a controlled environment
  • Experience with Generators, HVAC equipment
  • Knowledge of OSHA requirements
SECURITY SPECIALIST

Job Description

Job title:  Security Specialist
Primary work location: FORTRUST Data Center, 4300 Brighton Blvd., Denver, CO
Department:  Security
Reports to:  Chief Data Center Officer (CDCO) and/or Security Manager
Number of direct reports:  0

Job Summary

This position will report to the CDCO or the cognizant manager of security.

The Security Specialist will be responsible for the verification of identification, authorization, and access credentials through badge inspection and monitoring security access systems at designated security stations, guard houses, and checkpoints. Will be required to monitor, notify, and take specific action as per procedures and guidelines while documenting pertinent events.

The Security Specialist is responsible for monitoring the property/facility for: security, access control, facility safety and cleanliness, personnel, property and asset protection.

Including:

  • Conducting rounds, tours and inspections and verifications of secure doors, entrances & exits, dock doors, exterior grounds, and gates.
  • Monitoring of security systems and CCTV.
  • Keeping records both written and electronic; writing reports when required.
  • Customer service, assistance, and support.
  • Receiving of incoming deliveries, logging, and inventory of items.
  • Controlling and inspecting incoming and outgoing property.

Other responsibilities include:

  • Responsibility for the inventory of stored equipment for various FORTRUST departments, and customers.
  • Providing support for the Operations department in customer service; internal and external, shipping and receiving, general custodial and inventory functions as well as other duties and responsibilities assigned by the department.

Other Job Requirements

  • Working in a 7×24 environment, on-call and responding outside of normal business hours may be required
  • Occasionally lift or move up to 75lbs. This may include handling various types of equipment, to include heavy single boxed items up to 75 lbs.
  • Wearing uniform and gear as provided
  • Must be able to obtain an unarmed merchant guard license
  • Must have basic Microsoft Office skills, i.e. PowerPoint, Word, Excel, Outlook
  • Excellent communication and customer service skills
  • Professional attitude and reliability
  • Solid written and verbal communication skills
  • Attention to detail
  • A background check will be required

Educational/Qualification Requirements

Minimum:

  • HS Diploma/GED

 Work Experience Requirements

Minimum:

  • Familiarity with access control and related security equipment
  • 1 to 2 years security or related experience

Preferred:

  • Security, military, or law enforcement background a plus
  • Knowledge of OSHA requirements
ACCOUNT MANAGER

Job Description

Job Title: Account Manager (AM)
Primary work location: FORTRUST Data Center, 4300 Brighton Blvd.
Department: Sales
Reports to: SVP Sales and Marketing
Number of direct reports: 0

Job Summary

This position will report to the Vice President. Responsibilities include; selling and providing Data Center service and technical solutions to prospective customers and to meet/exceed sales and revenue targets. This will include prospecting companies; developing proposals, providing presentations, closing Service Agreements, and ongoing customer account management and support.

The AM will be responsible for generating new business and achieving revenue targets and quota. These duties include, but are not limited to; uncovering new market opportunities; developing business with businesses and Data Center Services customers. Develop strong relations with customers at decision-making levels.

Qualifications:

  • Strong presentation, organization, and time management skills.
  • Strong communication both verbal and written.
  • Passionate about achieving individual and team success. Self driven, motivated and results oriented.
  • Must be willing to learn and adapt as necessary to accommodate changes in industry and company directions.

Education/Experience:

  • A Bachelor’s degree or equivalent work-related experience is required.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Contact Management systems, database software, inventory software, spreadsheet software, and document creation software.