FORTRUST Data Center

At FORTRUST, we believe that customer feedback is an important part of improving our operations and providing the best customer experience possible. See some of the results of our latest customer surveys below:

Customer Satisfaction Survey Results
					2008	2009
How would you rate your overall experience with FORTRUST?	Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied				91% 9% 0% 0% 0%	100% 0% 0% 0% 0%
Considering your interactions with FORTRUST staff, how quickly does the Operations Team respond to and address your specific requests and needs?	Very Quickly Quickly Average response time Responds but not quickly enough Not quickly at all				100% 0% 0% 0% 0%	64% 35% 0% 0% 0%
If you again had to choose a data center, how likely would you choose FORTRUST?	Would choose FORTRUST again  Would likely choose Neutral Likely would not choose Would not choose FORTRUST				91% 9% 0% 0% 0%	100% 0% 0% 0% 0%
2009	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I consider the staff to be trustworthy and experts in their fields.	82%	17%	0%	0%	0%
I trust FORTRUST's systems and people to protect my IT infrastructure.	76%	23%	0%	0%	0%
The staff provides customer support that meets my needs.	82%	17%	0%	0%	0%