FORTRUST Data Center

FORTRUST's Monitoring, Management, and Reporting (MM&R) offering ensures that your applications are available to support your customers and business. In addition, our data center services allow you to concentrate on your core business without sacrificing operational efficiency and effectiveness. FORTRUST provides the tools and management that keep your systems and applications running at peak performance levels 24 hours a day, every day. Our advanced suite of services allows us to detect potential problems before they affect your business or your end-users and correct them so that applications and systems continue to run flawlessly.

OUR SERVICES INCLUDE:

Server/OS Monitoring

FORTRUST Monitoring, Management, and Reporting (MM&R) monitors health, availability and a wide range of performance metrics related to your servers and operating systems freeing you from the need to implement, maintain and manage your own monitoring platform.

Application & Database Monitoring and Management

FORTRUST Monitoring, Management, and Reporting (MM&R) features applications and database monitoring and management. This service, combined with operating system/server management provides flexibility for complete OS management.

Network Device Monitoring & Management

Because network devices usually form the core interface between your systems and the outside world, it's critical that they receive constant monitoring and responsive management. FORTRUST MM&R watches the availability, status and performance of your critical network components, and can offer management of those same devices, ensuring that your critical communications don't experience downtime.

Performance Monitoring and Reporting

For most applications, performance is a critical factor. FORTRUST Monitoring, Management, and Reporting (MM&R) provides performance monitoring and reporting for your critical applications, ensuring that your applications are not only available and online, but are performing within acceptable limits.

FORTRUST Customer Management Portal

FORTRUST provides its Monitoring, Management, and Reporting customers with a secure window providing a real-time view of overall IT system and application health. Our sophisticated customer portal provides complete IT environment visibility so that you can monitor, evaluate and strategically plan for your business' changing needs. Our Management Portal features:

 

FORTRUST Performance Monitoring and Reporting

Through the use of pre-defined, real-time simulations, FORTRUST Monitoring, Management, and Reporting (MM&R) continually conducts non-intrusive audits of your website, tests availability of various components and measures the end-to-end response times and metrics of your key applications.

Our systems allow us to effectively monitor your customers' experiences and measure the efficiency of your website without adding significant overhead to your management workload.

Benefits of FORTRUST Performance Monitoring, Management, and Reporting (MM&R) include:

• Immediate and automated notification of potential issues — Transaction Monitoring lets you know immediately when your site or application is slow or unresponsive.
• Proactive notification — Our customers are notified 7x24x365 whenever a transaction fails or exceeds the response time limit.
• Flexible notification — Customer personnel can be contacted via page, phone or email as specified through the customer's notification plan.
• Executive visibility — Your management team is kept in the loop and provided with an easy-to-understand, in-depth view of the performance of key applications.